UKTV channels to return to Virgin Media | Media

Virgin Media users will get back UKTV channels, including Dave and Gold, after the two companies reached an agreement, it has been announced.

Customers lost all 23 of UKTV’s channels last month in a row over fees but the channels that were removed had already started to reappear, Virgin Media said on Saturday.

David Bouchier, the firm’s chief digital entertainment officer, said: “Reaching this agreement reaffirms our longstanding partnership with UKTV and is fantastic news for our customers.

“They can enjoy channels like Dave and Gold once again, including in HD, and also get more UKTV on-demand programming than ever before.”

He said other channels that had been added to Virgin TV recently would remain.

“We are sorry for what we know has been a frustrating time for our customers, but are pleased that our TV bundles are now even bigger.”

Simon Michaelides, the chief commercial officer at UKTV, said: “Viewers are at the heart of UKTV and we want to thank them for all of their support.

“We know this has created real disruption for some of our viewers and we’re so sorry for this, but we are thrilled to be back, broadcasting our channels and shows to customers of Virgin Media once more.”

A statement to customers on UKTV’s Twitter page said thousands of viewers’ messages calling for the return of its channels to Virgin Media had been read and responded to.

“We’re so sorry it’s taken both companies this long, and has caused disruption to so many people …

[we] would like to thank everyone who has supported us. Thank you also to Virgin Media with whom we’ve agreed to kiss and make-up.”

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